Salon Manager

Salon Manager at Whip Salon Job Description

We're looking for an experienced customer service leader with a passion for hair and beauty to run our South Windsor location. If you've managed a busy hospitality team (think retail, restaurant, or front-of-house), we want you!

Whip is a modern, full service salon with 7 locations in CT. The Whip Salon brand is known for its trendy, friendly service, its talented team of stylists, its cool modern vibe, easy online booking, quality, and value. Whip Salon operates the top-rated salons in all of its markets. Whip Salon is an equal opportunity employer.

• Master our POS system for seamless bookings & operations
• Lead front desk & hospitality staff as floor manager
• Build schedules to keep staffing on point
• Support stylists & foster a positive, fun team vibe
• Deliver 5-star customer service every day
• Manage inventory, orders, and sales targets
• Hire, train, and coach front desk team
• Keep the salon spotless (cleaning, laundry, upkeep)
• Contribute to social media & local marketing
• Attend staff meetings & elevate to Ops/Owner as needed
• Maintain a smoke/vape-free environment

• Motivated, reliable, coachable, and a natural people person
• Proven experience managing a busy customer-facing team
• Beauty salon experience a plus (not required)