Office Retail Administrator

Introduction:
The Office Administrator (Retail) will be responsible for ensuring the smooth day-to-day administrative and operational functions of the retail office. This role supports management, coordinates communication between departments, maintains records, and ensures efficient workflow within the store or retail division.

• Handle all general office administration, including filing, data entry, and document management.

• Process purchase orders, invoices, and supplier payments.

• Manage stock control documentation and coordinate with inventory staff.

• Support HR functions — including attendance registers, leave tracking, and onboarding paperwork.

• Maintain communication with suppliers, service providers, and management.

• Prepare and distribute internal reports, such as sales summaries and expense reports.

• Assist with scheduling meetings, compiling minutes, and following up on action items.

• Oversee office supplies, equipment maintenance, and petty cash.

• Provide administrative support to retail management and staff as required.

• Grade 12 / Matric (essential).

• Diploma or certificate in Office Administration, Business Management, or a related field (preferred).

• 2–3 years’ experience in administrative work, preferably in a retail environment.

• Strong computer literacy (MS Office Suite, POS or ERP systems an advantage).

• Excellent communication, organizational, and multitasking skills.

• Attention to detail and ability to work in a fast‑paced retail environment.

• Professional, proactive, and customer‑focused.

• Reliable, with a strong sense of responsibility and confidentiality.

• Team player with good interpersonal skills.