Admin & Client Support Coordinator; Weekends

We’re looking for a dependable coordinator to manage weekend cleaning bookings (Saturday & Sunday) and an extra half-day during the week to coordinate with the Operations Manager. You’ll ensure jobs run smoothly and communications stay seamless.

Key Responsibilities:

• Allocate cleaners and organise backup cover

• Confirm schedules and communicate with clients/cleaners

• Track payment and booking statuses

• Manage cancellations, urgent replacements, and daily issues

• Keep accurate records in CRM/scheduling systems

• Assist with recruitment coordination when needed

What You’ll Bring:

• Excellent verbal and written communication skills

• Strong organisation and multitasking abilities

• Detail-oriented with accurate record-keeping

• Calm, proactive problem-solving

• Ability to work independently in a fast-paced remote environment

• Flexible, professional, and supportive attitude

• Proven administrative experience (minimum 3 years)

• Proficient with CRM, ATS, or scheduling tools

• Strong command of Microsoft Outlook and Excel

• Comfortable using phone, email, and Whats App for daily communication

• Detail-oriented with excellent record-keeping and data accuracy

• Requires reliable laptop, stable internet, and a quiet home environment