Company Administrator, Administrative​/Clerical

We’re seeking a Company Administrator to manage the day-to-day administration of our cleaning operations. You’ll be responsible for coordinating cleaners, confirming client bookings, updating records, and ensuring each job runs smoothly. You’ll act as a central point of contact between clients, staff, recruitment, and management.

Key Responsibilities

• Assign cleaners and backup staff to bookings

• Communicate with clients and cleaners to confirm schedules and updates

• Monitor payments and maintain accurate records across systems

• Manage changes, cancellations, and last-minute replacements

• Track job progress and log outcomes, feedback, or complaints

What You’ll Bring

• Strong organisational and time-management skills

• Excellent written and verbal communication

• Attention to detail and accuracy in record-keeping

• Ability to coordinate multiple tasks and priorities

• Professional, calm approach to problem-solving

• Confidence in working independently in a fast-paced environment

• Minimum 3 years’ experience in administration

• Experience with CRM, ATS, or scheduling systems

• Proficiency in Microsoft Office (Outlook, Excel)

• Comfortable using Whats App and phone communication

• Reliable laptop, internet, and quiet workspace