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Switchboard Operator

Job in Primrose, 1401, South Africa
Listing for: Life Healthcare
Full Time position
Listed on 2026-03-01
Job specializations:
  • Administrative/Clerical
  • Customer Service/HelpDesk
    Bilingual
Job Description & How to Apply Below
Location: Primrose

Function Finance/Administration Facility Position Switchboard Operator Introduction

A position has become available for a committed individual to join Life Roseacres Hospital as a Switchboard Operator
, reporting to the Reception Supervisor
. The successful candidate will contribute to the effective management of the telephone service of the Hospital.

Critical Outputs
  • Answering the switchboard
  • Updating the telephone lists.
  • Direct calls to the right department
  • Assist wards and Doctors with faulty telephones / lines.
  • Assist Admission staff with admission duties where possible.
  • Any other duties or tasks that may arise during the normal course of the day.
  • Updating speed dials on switchboard.
  • Assist internal and external customers with queries.
  • Requirements
  • Grade 12 and at least 2 years’ hospital experience
  • Experience in customer care will be advantageous
  • Excellent interpersonal skills with good relations with doctors, hospital staff and suppliers.
  • Strong customer orientation.
  • Team player.
  • Very energetic and well organized.
  • Must be able to work under pressure in a constantly changing environment.
  • Computer literacy is required.
  • Excellent written and verbal communication
  • Competencies
  • Problem-solving, analysis and judgement
  • Resilience
  • Engaging diversity
  • Verbal & written communication and presentation
  • Influencing
  • Drive & energy
  • Excellence orientation
  • Ethical behaviour
  • Building relationships
  • Customer responsiveness
  • Organisational awareness
  • Leading my example
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