Switchboard Operator

Job in Primrose, 1401, South Africa

Listing for: Life Healthcare

Full Time position
Listed on 2026-03-01

Job specializations:

Administrative/Clerical
Customer Service/HelpDesk
Bilingual

Location: Primrose

Function Finance/Administration Facility Position Switchboard Operator Introduction

A position has become available for a committed individual to join Life Roseacres Hospital as a Switchboard Operator
, reporting to the Reception Supervisor
. The successful candidate will contribute to the effective management of the telephone service of the Hospital.

Critical Outputs

Answering the switchboard

Updating the telephone lists.

Direct calls to the right department

Assist wards and Doctors with faulty telephones / lines.

Assist Admission staff with admission duties where possible.

Any other duties or tasks that may arise during the normal course of the day.

Updating speed dials on switchboard.

Assist internal and external customers with queries.

Requirements

Grade 12 and at least 2 years’ hospital experience

Experience in customer care will be advantageous

Excellent interpersonal skills with good relations with doctors, hospital staff and suppliers.

Strong customer orientation.

Team player.

Very energetic and well organized.

Must be able to work under pressure in a constantly changing environment.

Computer literacy is required.

Excellent written and verbal communication

Competencies

Problem-solving, analysis and judgement

Resilience

Engaging diversity

Verbal & written communication and presentation

Influencing

Drive & energy

Excellence orientation

Ethical behaviour

Building relationships

Customer responsiveness

Organisational awareness

Leading my example

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