Receptionist, Administrative​/Clerical

Receptionist position available in Germiston.

Do you enjoy being the first point of contact while managing the reception area, nationwide switchboard, ensuring that all incoming calls and visitors are handled efficiently, professionally and with a friendly approach?

Our client based in Elandsfontein is looking for a reliable, professional and well organised receptionist to join their team.

Requirements:

• Grade 12 / Matric
• Previous experience in a Receptionist, Switchboard Operator, Front Desk or Administrative role
• Previous experience operating a multi-line switchboard will be advantageous
• Excellent verbal and written communication skills
• Professional telephone etiquette
• Strong interpersonal and customer service skills
• Good organisational and administrative skills
• Computer literate, with proficiency in Microsoft Office
• Ability to work under pressure and manage multiple calls and requests simultaneously
• Professional appearance and manner
• Excellent attention to detail
• Ability to work independently as well as part of a team

Duties and Responsibilities::

• Manage and operate the nationwide company switchboard, answering and directing incoming calls to the appropriate departments or employees.
• Professionally and efficiently handle high volumes of incoming telephone calls.
• Take and relay messages accurately when employees are unavailable.
• Greet and welcome visitors to Head Office in a friendly and professional manner.
• Direct visitors to the relevant employee or department and ensure appropriate visitor procedures are followed.
• Provide general information to callers and visitors where appropriate.
• Maintain a professional, neat and welcoming reception area.
• Assist with general administrative and reception-related duties.
• Receive and distribute incoming mail, parcels and other deliveries.
• Assist with outgoing courier arrangements where required.
• Maintain accurate contact lists and ensure switchboard information is kept up to date.
• Assist with coordinating meeting room bookings and welcoming visitors attending meetings.
• Provide general administrative support to the Head Office team when required.
• Handle confidential and sensitive information with discretion.
• Escalate queries or calls to the appropriate department or employee when necessary.
• Maintain a high level of customer service and professionalism in all interactions.
• Perform any other reasonable duties related to the position.