Telecoms Business Analyst

About the Role

Our client is seeking a meticulous and analytical Telecoms Business Analyst to join their team in Benoni. This role is crucial for bridging the gap between business needs and technical solutions within the telecommunications sector. You will be responsible for gathering and analyzing business requirements, defining project scopes, and ensuring that implemented solutions align with strategic objectives. This hybrid position allows for effective collaboration both remotely and in the office, supporting a dynamic project environment.

The ideal candidate will have a keen eye for detail and a passion for driving process improvements and delivering impactful results for our clients.

• Elicit, analyze, and document business requirements from stakeholders across various departments.
• Translate business needs into detailed functional and technical specifications for telecommunications projects.
• Facilitate communication between business users and the technical development teams, ensuring clear understanding of project goals.
• Develop use cases, user stories, and process flow diagrams to define system behavior and user interactions.
• Assist in the testing and validation of implemented solutions, ensuring they meet the defined business requirements.
• Contribute to project planning, scope definition, and risk assessment activities within the telecoms domain.

• Bachelor's degree in Business Administration, Information Technology, Telecommunications, or a related field.
• Proven experience as a Business Analyst, preferably within the telecommunications industry.
• Strong understanding of telecommunications products, services, and business processes.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and user needs.
• Proficiency in requirement gathering techniques, such as interviews, workshops, and surveys.
• Effective communication, presentation, and interpersonal skills, capable of engaging with diverse stakeholders in a hybrid work setting in Benoni.

• Competitive annual salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance coverage.
• Retirement savings plan with company match.
• Opportunities for professional growth and development in the telecommunications sector.
• Flexible hybrid work model, promoting a healthy work-life balance.
• A collaborative and innovative work environment.