Commercial Manager

Reference: 11221 SJ

Consultant:
Sone Johnson

• Support the Head of Commercial and Commercial Lead in the development and delivery of all agreed pricing strategies, ensuring alignment with business objectives and market conditions.
• Support the Head and the Supply Chain Analyst with the compilation and review of market analysis / benchmarking, competitor pricing strategies, to help identify opportunities to optimise pricing profitability while meeting customer needs and maintaining service levels.
• Collaborate with Account Management, Business Development and Finance to determine optimal pricing for new and existing services, develop pricing guidelines, and deliver training to support effective price negotiations.
• Ownership of the MCE process in terms of compiling costs, benchmarking with historic data and advising Client Services / Account Management on recommended mark-ups, with the objective of optimising margins per service and location.
• Work closely with Client Services and Finance to effectively manage the partner invoicing process from initial quotation to final invoice approval, including oversight of the invoicing inboxes / AP portal.
• Tracking and review of all additional non-approved costs to protect our margins and identify areas for process / service improvement.
• Help the Supply Chain Analyst to review pricing trends by customer / service line to make informed data-driven pricing decisions.
• Assist with monitor and analyse the impact of pricing changes on revenue, profit margins, and market share.
• Monitor and enforce pricing policies, ensuring compliance and consistency across the organization.
• Update and record information as per the needs of the role on internal / external databases, spreadsheets and other documentation.
• Any other duty as directed by management as per the needs of the business or role.
• Alert management of any escalations, complaints or concerns in a timely manner and professionally to maintain good customer relationships and ensure repeat business.

• Must have HHG costing experience.
• Possess business acumen, always keep concern for the success of the business and apply methods to improve work performance and protect the financial viability/margins of the company.
• Ability to provide excellent customer service, in a timely manner.
• Ability to organise and prioritise work workload.
• Self-confident and motivated, works on own initiative and as a part of the team.
• Previous experience managing negotiations with key stakeholders including Partners and customers would be advantageous.
• Effectively gauging situations, demonstrating firm, but fair approach to influence others, both externally and internally.
• Commercial awareness towards developing long term business goals.
• The ability to build, develop and maintain good working relationships at all levels and adapt communication style to relevant audience.
• Excellent interpersonal skills and a have polite, friendly, and professional disposition.
• Strong character with the ability to challenge.
• Excellent communication skills verbal and written.
• Ability to present to key stakeholders and various audiences.
• Ability to provide colleagues with coaching, training, and feedback to improve performance.
• Attention to detail.
• Ability to run, analyse, interpret data and report in an audible format / level suitable to the audience.
• The ability to be flexible, decisive, and quick thinking.
• Auditing and budgeting of client costs.
• Ability to know when to alert management of any escalations, complaints or concerns.
• Ability to consistently meet KPIs and individual objectives and that of the team.
• Actively input into relevant company training and projects.
• The ability to handle complaints and difficult situations in a patient, calm, and effective way.
• Strong character with the ability to challenge.
• Professionalism and dynamic personality.
• Strong IT skills.
• Advanced excel skills.
• Broad industry knowledge including pricing and costings.
• Ability to be compliant, in terms of GDPR, and ISO principles and obligations, and certifications set forth by the company.

• Email your comprehensive CV to
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.