Credit Controller

Job Description

We are looking for a detail-orientated and proactive Credit Controller to join our Receivables In this role, you will be responsible for managing the full credit control cycle, assisting with timely collection of outstanding debts while maintaining strong customer relationships.

We are looking for a detail-orientated and proactive Credit Controller to join our Receivables In this role, you will be responsible for managing the full credit control cycle, assisting with timely collection of outstanding debts while maintaining strong customer relationships.

• Minimum Grade 12
• Additional tertiary education will be an added advantage.
• At least 5 years’ experience in Credit Control
• SAP knowledge advantageous
• Computer literate (Microsoft Excel, Word, and Outlook)
• Must be emotionally intelligent.
• Excellent communication and people skills
• Team player
• Self-starter
• Interpersonal skills

• Develop and maintain customer relations.
• Ensure effective customer service by understanding client’s needs and expectations and delivering what is promised.
• Opening of new accounts
• Collecting, monitoring, and following up on outstanding debt and month end payments
• Payment allocations need to be done as per remittance.
• Handles disputed accounts. Sorting queries out timeously.
• Check credit limits of customer accounts. Releasing of credit held orders.
• Knowledge of CGIC policy and procedures will be advantageous.
• Negotiate with customers to bring account payment in line with terms.
• Must be able to calculate interest, debtor’s days and reporting it to the Credit Manager timeously.
• Ensuring that credit limits on all clients are reviewed monthly. Credit limit motivations to be done.
• Reconcile bank statements.
• Allocation of payment received on customer accounts according to different foreign currencies.
• Send out monthly statements and relevant documentation to customers.
• Compile documentation for legal action according to company policy and procedures
• Maintain performance statistics within set time frames.
• Monthly management reports
• Controlling of own debtors' book according to company policy and procedures