Field Guide and FOH Couple

An exclusive safari lodge is seeking a dynamic, service-driven couple to join its operations team. This opportunity is ideal for a qualified Field Guide partnered with a Junior Front of House professional who is passionate about wildlife, hospitality, and delivering exceptional guest experiences in a remote wilderness environment.

• Conduct professional game drives and guided bush walks in line with regulatory and safety standards
• Deliver engaging, informative, and safety-focused wildlife experiences
• Ensure guest safety at all times while in the field
• Share in-depth knowledge of flora, fauna, ecology, and conservation
• Maintain guiding equipment, vehicles, and radio communications
• Assist with conservation, monitoring, and lodge sustainability initiatives
• Represent the lodge professionally and uphold brand standards

• Assist with guest check-ins, check-outs, and daily guest liaison
• Support dining service, bar service, and hosting duties
• Ensure guest areas are well-presented and aligned with luxury standards
• Assist with activity scheduling and guest requests
• Maintain a warm, professional, and attentive guest presence
• Work closely with guiding, housekeeping, and kitchen teams to ensure seamless service

• Recognised field guiding qualification and relevant permits
• Valid Trails Guide qualification (or willingness to obtain)
• PDP and valid driver’s licence
• Valid First Aid certification
• Strong communication and storytelling skills
• Calm, confident approach in high-pressure or safety-critical situations
• Passion for conservation and environmental education
• Previous hospitality or lodge experience preferred
• Strong interpersonal and communication skills
• High attention to detail and guest comfort
• Willingness to learn and grow within a luxury lodge environment
• Professional appearance and service mindset
• Ability to work flexible hours, including weekends and holidays