Catering Manager

Our client is seeking an experienced and dynamic Catering Manager in Queenstown to oversee a high-volume catering unit within the hospitality/food services environment. This role requires a strong leader with excellent operational, financial, and team-management capabilities. The ideal candidate will ensure exceptional food quality, client satisfaction, and smooth daily operations, while maintaining a high standard of compliance, service, and efficiency.

Responsibilities:

• Managing daily operations of the assigned unit in accordance with sector strategy, contract specifications, and statutory regulations.
• Implementation of the food production process.
• Provide great quality service to clients.
• Manage the execution of creative functions.
• Menu planning, standardization, adoption and costing.
• Monitor the kitchen to ensure the cooks are using standardized recipes and the quality of food is of the highest standard.
• Daily bookkeeping procedures – capturing of issues, sales, stock.
• Managing the Food GP’s as per the budgeted targets.
• Managing the unit’s budgets to ensure that the budgeted targets are met monthly.
• Implementation of minimum & maximum stock levels to control stock days.
• Managing the HSE daily to ensure all records are up to date.
• Managing People (i.e. staffing – workforce planning, payroll administration, leave management, performance management).
• Managing Customer Experience.
• Strict management of service levels to client SLA.

• Grade 12.
• Relevant tertiary qualification in food and beverage services or hospitality or culinary arts is preferred.
• Five years' work in a similar environment.
• Experience gained in most functions of this position.
• Project Management experience in the hospitality/catering industry would be an advantage
• Experience in costing, budgets, forecasts and invoicing is advantageous.
• Proven experience in managing successful departments/teams.