Lodge Duty Manager

Pongola, South Africa | Posted on 07/23/2026

Luxury Safari Lodge near Pongola, Kwa Zulu-Natal
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Live-in Position

Are you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Join a luxury safari lodge where you'll play a key role in leading daily operations and ensuring five-star service in a spectacular bush setting.

• Oversee the day-to-day operation of the lodge during your shift
• Deliver outstanding guest experiences from arrival to departure
• Lead and support Front Office, Housekeeping, Food & Beverage, Guiding and Maintenance teams
• Handle guest feedback and resolve operational challenges with professionalism
• Act as the first responder during emergencies, including medical, wildlife, fire and security incidents
• Ensure compliance with lodge standards, health & safety procedures and luxury service expectations
• Coordinate daily operations, guest movements and departmental communication

• Previous Duty Manager or senior lodge operations experience within a luxury safari lodge
• Proven leadership and team management skills
• Excellent guest relations and communication abilities
• Strong organisational, administration and problem-solving skills
• Ability to thrive in a remote lodge environment
• Flexible to work shifts, weekends and public holidays
• Live-in with accommodation and meals on duty