More jobs:
General Manager
Job in
Mkuze, 3965, South Africa
Listed on 2026-08-02
Listing for:
Wild Dreams Hospitality
Full Time
position Listed on 2026-08-02
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
An intimate Luxury Safari Lodge is looking for a GENERAL MANAGER
This small, boutique safari lodge in Kwa Zulu‑Natal’s Manyoni Private Game Reserve offers an exclusive, conservation‑aligned guest experience with limited accommodation and a highly personalized atmosphere. The General Manager role carries full responsibility for guiding operations, leading a close‑knit team, and ensuring every detail reflects the lodge’s commitment to authentic luxury and sustainability.
Core Criteria:
- Proven senior management experience in luxury hospitality or lodge operations
- Strong financial acumen with budget control and revenue management expertise
- Exceptional leadership and people‑management skills; able to build, mentor, and retain teams
- Track record of elevating guest satisfaction and service standards
- Operational depth across Rooms Division, Food & Beverage, Maintenance, and Guest Experience
- High emotional intelligence, resilience, and adaptability in dynamic environments
- Strong communication and stakeholder engagement skills
- Commitment to sustainability, conservation, and community values
- Ensure seamless, high‑touch guest journeys aligned with luxury hospitality standards
- Act as visible host and ambassador, maintaining authentic guest connections
- Continuously innovate and elevate service delivery
- Oversee daily operations across all departments
- Implement systems for efficiency, cost control, and quality assurance
- Drive consistency in presentation, housekeeping, and food & beverage standards
- Manage budgets, forecasts, and financial reporting
- Optimize revenue streams and monitor KPIs
- Align operational strategies with long‑term business goals
- Lead, coach, and develop management teams and staff
- Drive succession planning and training initiatives
- Foster a positive, stable workplace culture
- Oversee property maintenance and asset care
- Ensure compliance with health, safety, and environmental standards
- Uphold conservation and sustainability principles
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