General Manager

Location: Barberton

A Big 5 Game Lodge in Barberton, Mpumalanga is seeking an experienced and dynamic Lodge Manager to oversee all aspects of lodge operations. The ideal candidate will be a strong leader with a passion for hospitality, capable of delivering exceptional guest experiences while managing daily operations efficiently.

REQUIREMENT:

* RSA  legal residence essential

* Proven experience as a Lodge Manager or Senior Manager in a hospitality environment

* Strong leadership and team management skills

* Excellent financial acumen including budgeting, forecasting, and cost control

* Strong guest service and communication skills

* Ability to manage multiple departments (FOH, housekeeping, F&B, maintenance)

* Highly organised with strong problem-solving ability

* Professional, well-presented, and guest-focused

KEY RESPONSIBILITIES:

* Oversee daily lodge operations and ensure smooth running of all departments

* Deliver and maintain exceptional guest experiences

* Manage and lead all lodge staff, including training and performance management

* Control budgets, costs, and operational expenses

* Ensure compliance with health, safety, and lodge standards

* Handle guest queries and resolve complaints professionally

* Coordinate between departments to ensure seamless operations

* Drive service excellence and maintain lodge standards

PACKAGE:

* R45,000 – R50,000 per month (Negotiable – DOE)

* Live-in accommodation provided

LOCATION:

Barberton, Mpumalanga