Wellness Manager
Job in
Ballito, KwaZulu-Natal, South Africa
Listed on 2026-09-12
Listing for:
Kendrick Recruitment
Full Time
position Listed on 2026-09-12
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Management, Resort/Retreat, Event Management & Planning
Job Description & How to Apply Below
Wellness Manager | Luxury 5-Star Hotel | Ballito
Salary: R12,000 - R20,000 per month
Accommodation:
Live-out
Location:
Kwa Zulu-Natal
Kendrick Recruitment is currently seeking an experienced and passionate Wellness Manager to join a prestigious 5-star luxury hotel in Kwa Zulu-Natal.
This is an exciting opportunity for a wellness professional who is passionate about creating exceptional guest experiences and maintaining the highest standards across a luxury wellness environment. The successful candidate will be responsible for overseeing the day-to-day wellness operation while ensuring that guests receive professional, personalized and memorable service.
Key Responsibilities- Oversee the daily operations of the hotel's wellness and spa facilities.
- Ensure exceptional service standards are consistently maintained.
- Manage and motivate the wellness team, creating a positive and professional working environment.
- Coordinate staff schedules, treatments and daily operational requirements.
- Ensure treatments and wellness experiences are delivered to the highest standards.
- Assist with the recruitment, training and development of wellness staff.
- Maintain high standards of hygiene, presentation and cleanliness throughout the wellness facilities.
- Monitor stock levels and oversee the ordering of wellness and treatment products.
- Build strong relationships with guests and ensure their individual needs are met.
- Handle guest queries, feedback and complaints professionally and efficiently.
- Assist with developing wellness programmes, treatments and guest experiences.
- Monitor operational performance and identify opportunities for improvement.
- Ensure all health, safety and operational procedures are adhered to.
- Work closely with other hotel departments to ensure a seamless overall guest experience.
- Previous experience in a Wellness Manager, Spa Manager or similar supervisory/management role.
- Experience with in a luxury hotel, resort, spa or wellness environment is essential.
- Strong knowledge of spa and wellness operations.
- Excellent leadership and team management skills.
- Professional and polished presentation.
- Passion for wellness and delivering exceptional guest experiences.
- Strong communication and interpersonal skills.
- Excellent organisational and administrative abilities.
- Ability to remain calm and professional in a fast-paced luxury hospitality environment.
- Strong attention to detail.
- A genuine passion for luxury service and guest satisfaction.
- R12,000 - R20,000 per month
- Live-out position
- Luxury 5-star hospitality environment
- Excellent opportunity to grow within a luxury wellness operation
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