Wellness Manager | Luxury 5-Star Hotel | Ballito, Kwazulu-Natal | Lb
Job in
Ballito, KwaZulu-Natal, South Africa
Listed on 2026-09-12
Listing for:
HotelJobs
Full Time
position Listed on 2026-09-12
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Event Management & Planning, Resort/Retreat
Job Description & How to Apply Below
NOW HIRING:
Wellness Manager | Luxury 5-Star Hotel | Ballito, Kwa Zulu-Natal
Kendrick Recruitment is seeking an experienced and passionate Wellness Manager to join a prestigious 5-star luxury hotel in Ballito, Kwa Zulu-Natal. This is an exciting opportunity for a wellness professional who is passionate about creating exceptional guest experiences and maintaining the highest standards across a luxury wellness environment. The successful candidate will be responsible for overseeing the day-to-day wellness operation while ensuring that guests receive professional, personalised and memorable service.
Key Responsibilities- Oversee the daily operations of the hotel's wellness and spa facilities
- Ensure exceptional service standards are consistently maintained
- Manage and motivate the wellness team, creating a positive and professional working environment
- Coordinate staff schedules, treatments and daily operational requirements
- Ensure treatments and wellness experiences are delivered to the highest standards
- Assist with the recruitment, training and development of wellness staff
- Maintain high standards of hygiene, presentation and cleanliness throughout the wellness facilities
- Monitor stock levels and oversee the ordering of wellness and treatment products
- Build strong relationships with guests and ensure their individual needs are met
- Handle guest queries, feedback and complaints professionally and efficiently
- Assist with developing wellness programmes, treatments and guest experiences
- Monitor operational performance and identify opportunities for improvement
- Ensure all health, safety and operational procedures are adhered to
- Work closely with other hotel departments to ensure a seamless overall guest experience
- Previous experience in a Wellness Manager, Spa Manager or similar supervisory/management role
- Experience with in a luxury hotel, resort, spa or wellness environment essential
- Strong knowledge of spa and wellness operations
- Excellent leadership and team management skills
- Professional and polished presentation
- Passion for wellness and delivering exceptional guest experiences
- Strong communication and interpersonal skills
- Excellent organisational and administrative abilities
- Ability to remain calm and professional in a fast-paced luxury hospitality environment
- Strong attention to detail
- Salary: R12,000 – R20,000 per month
- Live-out position
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