Duty Manager

Requirements

• Valid driver's licence – Essential.
• Valid First Aid Level 1 – Preferred.
• Minimum 1 year's previous experience in a similar Duty Manager, Assistant Lodge Manager, Supervisor or hospitality management role.
• Previous lodge or safari lodge experience will be advantageous.
• Good communication and interpersonal skills.
• Good computer literacy and basic administration skills.
• Ability to work independently and take initiative.
• Ability to handle pressure and remain calm in challenging situations.
• Strong guest service skills.
• Ability to confidently and respectfully manage staff.

The ideal candidate will be:

• Energetic and enthusiastic.
• Friendly, approachable and positive.
• Eager to learn and develop.
• A hands-on individual who is willing to dive in and assist wherever needed
  .
• Able to work independently and use their own initiative.
• Comfortable making decisions and handling problems in camp.
• Able to work well under pressure.
• Confident when dealing with staff while remaining respectful and professional.
• Able to maintain clear boundaries between work and personal relationships.
• A strong team player who enjoys working closely with others.
• Adaptable and willing to take on different responsibilities.
• Passionate about hospitality and providing excellent guest experiences.
• Professional, reliable and responsible.

The lodge operates with a very small team
, meaning employees work in close quarters and rely heavily on one another.

The successful candidate must therefore have a friendly and positive attitude
, be respectful towards colleagues and contribute to a harmonious working environment.

The Duty Manager must be able to discern between work and personal matters
, communicate professionally and handle staff-related situations maturely.

We are looking for someone who will become a valuable part of the team, rather than someone who is only comfortable working within a strict job description.

The Duty Manager will work closely with and support the Lodge Manager and Assistant Lodge Manager
, gaining valuable exposure to the different aspects and responsibilities involved in running a lodge.

This position is ideally suited to an all-rounder who is eager to learn, grow and develop their career in lodge management
.

• Live-in position
• Meals included
• Provident Fund
• Opportunity to gain broad operational exposure and develop within the lodge environment.