General Manager

Full time | Kendrick Recruitment | South Africa

Posted On 2026/09/28

Lodge Management

DOE

City Hoedspruit

State/Province Limpopo

1371

Kendrick Recruitment is seeking an experienced and highly motivated General Manager to join a prestigious luxury lodge in Hoedspruit, Mpumalanga. This is an exciting live-in opportunity for a hospitality professional with strong leadership, operational and guest service experience.

Key Responsibilities:

• Oversee the overall day-to-day operations of the luxury lodge.
• Lead, motivate and manage the lodge team, ensuring high levels of performance and professionalism.
• Maintain exceptional guest service standards throughout the guest journey.
• Ensure the lodge consistently delivers a high-quality luxury hospitality experience.
• Manage operational budgets, stock control and cost management.
• Oversee staff scheduling, training, development and performance.
• Maintain strong relationships with guests, suppliers and service providers.
• Ensure lodge facilities and standards are consistently maintained.
• Monitor and uphold health, safety and operational procedures.
• Assist with resolving guest queries and ensuring guest satisfaction.
• Drive operational efficiency while maintaining the lodge's luxury standards.

Requirements:

• Previous experience in a General Manager or senior lodge management position within a luxury hospitality environment.
• Strong operational and people-management skills.
• Excellent communication and interpersonal abilities.
• A hands‑on approach with strong attention to detail.
• Proven ability to lead and motivate a diverse hospitality team.
• Strong financial, administrative and organisational skills.
• Excellent guest relations and service delivery abilities.
• A professional, confident and well-presented manner.
• Ability to work effectively in a remote lodge environment.
• A passion for luxury hospitality and delivering exceptional guest experiences.