Host​/Duty Manager

Host  Duty Manager

Luxury Guest Farm

Franschhoek

R20,000 – R25,000 (Negotiable DOE)

A luxury guest farm in Franschhoek is seeking a polished, guest-focused Hostess / Duty Manager to oversee daily front-of-house operations and ensure an exceptional guest experience. This role is ideal for someone professional, organised, and passionate about high-end hospitality.

• Welcoming and hosting guests with professionalism and warmth
• Overseeing day-to-day front-of-house operations while on duty
• Managing reservations, seating plans, and guest flow
• Handling guest requests, feedback, and resolving issues efficiently
• Supervising service staff and maintaining high service standards
• Assisting with opening, closing, and shift handovers
• Supporting management with reporting and operational duties

• Previous experience as a Hostess, Duty Manager, or similar role in a luxury hospitality environment
• Strong communication and interpersonal skills
• Excellent attention to detail and organisational ability
• Ability to remain calm and professional under pressure
• Flexibility to work shifts, weekends, and public holidays
• Strong commitment to guest service excellence

• Competitive salary based on experience
• Opportunity to work in a refined Franschhoek hospitality environment
• Professional and supportive team culture