Debtors Manager

Industry: Transport / Logistics
Location: Durbanville
Employment Type: Full-time
Reporting Line: Head of Finance

A well-established transport and logistics organisation is seeking an experienced Debtors Manager to take full ownership of the accounts receivable function within a fast-paced operational environment. The role combines strong financial control with people management and requires a hands-on, detail-driven leader who can optimise cash flow while maintaining strong client relationships.

Key Responsibilities

Debtors and Credit Management

• Manage and oversee the full debtors function, including invoicing, allocations, collections, and reconciliations.

• Ensure accurate and timeous invoicing in line with transport contracts, rate cards, PODs, and SLAs.

• Monitor debtor age analysis and actively manage overdue accounts.

• Implement and enforce credit control policies and procedures.

• Assess customer creditworthiness and recommend credit limits and payment terms.

• Liaise with operations and claims teams to resolve invoicing disputes and outstanding PODs efficiently.

• Prepare monthly debtors reports, forecasts, and cash flow projections.

• Reduce debtor days and minimise bad debt exposure.

• Manage escalations, payment arrangements, and legal handovers where required.

• Maintain strong client relationships while firmly enforcing payment terms.

HR and Team Management

• Lead, supervise, and manage the debtors team.

• Allocate workloads, set performance expectations, and monitor output.

• Conduct performance reviews, coaching, and development plans.

• Manage attendance, leave, and timekeeping in line with company policies.

• Address disciplinary matters and poor performance in accordance with labour legislation and internal procedures.

• Participate in recruitment, onboarding, and training of new team members.

• Foster a professional, compliant, and high-performance team culture.

• Ensure adherence to HR policies, POPIA requirements, and internal controls.

Process Improvement

• Analyse debtors processes and identify opportunities for efficiency improvements.

• Support automation, system optimisation, and best-practice implementation across the AR function.

Minimum Requirements

• Matric (essential).

• Degree in Finance, Accounting, or a related field.

• Minimum of 5 years’ experience in a debtors or accounts receivable management role.

• Transport or logistics industry experience (advantageous).

• Proven experience managing and leading a team.

• Strong Excel skills and experience with accounting systems such as Sage, Pastel, SAP, or similar.

• Knowledge of South African labour legislation (advantageous).

Key Competencies

• Strong understanding of credit risk assessment, credit analysis, and ageing management.

• Excellent analytical ability with attention to detail and accuracy.

• Strong communication, negotiation, and conflict-resolution skills.

• Ability to manage multiple priorities and meet deadlines in a high-pressure environment.

• Strategic and solutions-driven mindset with a focus on continuous improvement.

• Professional, fair, and consistent management style.

This is an opportunity to play a critical role in strengthening cash flow, improving debtor performance, and supporting the financial stability of a growing transport operation.