Sales Consultant

A Sales Consultant is responsible for identifying customer needs and recommending suitable products or services to drive sales and revenue growth. The role involves building and maintaining strong client relationships, providing expert product knowledge and advice, generating and following up on leads, negotiating and closing deals, and consistently meeting or exceeding sales targets while ensuring high levels of customer satisfaction.

• Engage with potential and existing customers to understand their needs, preferences, requirements, and challenges.
• Provide information about the products or services offered by the company.
• Address customer inquiries, concerns, and objections effectively.

• Develop a comprehensive understanding of the products or services being offered.
• Deliver compelling and tailored presentations to potential clients, showcasing the value proposition of the company's offerings.
• Stay updated on industry trends and competitors.
• Clearly communicate service, benefits and unique selling points to potential customers.
• Clearly communicate service, benefits and unique selling points to potential customers.
• Prepare and present detailed proposals that outline the proposed solutions, pricing structures and terms of agreement.
• Follow the sales process form prospecting and lead to closing deal.
• Manage and update customer information in the system.
• Collaborate with internal teams to ensure proposals align with the clients’ requirements.

• Negotiate terms and conditions with clients to reach mutually beneficial agreements.
• Close sales by overcoming objections and securing commitment from customers.
• Work towards achieving and exceeding sales targets by closing deals with new clients.
• Meet or exceed sales targets set by the company.
• Assist with input and strategies to achieve sales goals.

• Stay informed about market trends, competitor activities and industry developments.
• Provide feedback based on customer insights.
• Use market insights to adapt sales strategies and stay ahead of the competition.

Build and maintain strong relationships with clients.

Follow up with customers to ensure satisfaction and address any issues or concerns.

Collaborate with other departments to develop and enhance overall customer experience.

Stay updated on sales techniques, industry best practices and product / service knowledge.

• Matric
• Certificate, Diploma or experience in Finance, Insurance and Sales
• Clear explanation of financial matters
• Ability to build trust quickly
• Excellent organizational skills.
• Multitasking & time-management skills, with the ability to prioritize tasks.