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Key Account Manager

Job in Johannesburg South, Gauteng, South Africa
Listing for: Staff Solutions
Full Time position
Listed on 2026-02-18
Job specializations:
  • Sales
    Business Development, Sales Manager, Client Relationship Manager, Sales Representative
  • Business
    Business Development, Client Relationship Manager
Job Description & How to Apply Below
Location: Johannesburg South

The Key Account Manager (KAM) is responsible for driving growth by managing strategic relationships with large national fleet operators (100+ vehicles). This role focuses on increasing sales volumes, enhancing customer experience, and supporting national-level engagements, while collaborating closely with independent dealers and Regional Sales Managers (RSMs) to ensure alignment and support for the dealer network.
Key Responsibilities
  • Strategic Customer Engagement
    • Develop executive-level relationships and lead national sales negotiations.
    • Manage end-to-end account strategies, including sales and aftersales.
  • Account Development & Growth
    • Build tailored growth plans and TCO proposals.
    • Drive incremental sales to large fleets alongside dealer sales.
  • Dealer & Network Collaboration
    • Work with dealers and RSMs to align on sales execution and customer handover.
    • Ensure dealers maintain invoicing, margin, and delivery roles.
  • Customer Segmentation & Governance
    • Manage segmentation model and ensure appropriate customer ownership.
    • Allocate key account targets fairly across the network.
  • Reporting & Performance
    • Track sales, opportunities, and competitor activity.
    • Lead performance reviews with dealers and RSMs.
  • Key Deliverables
    • Meet National Key Account sales targets.
    • Deliver growth strategies per account.
    • Strengthen brand reputation with fleet operators.
    • Avoid duplication and clarify account ownership.
    Qualifications & Skills
    • Education:
      Tertiary qualification in Sales, Business, or related.
    • Experience: 5–7 years inB2B sales/key account management in commercial vehicles or logistics.
    • Skills:
      Strategic thinking, relationship building, negotiation, dealer collaboration, and CRM proficiency.
    Requirements:
    • Bachelor Degree
    • Minimum 5 years’ experience in similar role
    • Code 8 license
    Personal Attributes:
    • Team Player
    • Confident and proactive approach- anticipates issues and requirements
    • Read and Write in English
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