Tele-Sales Co-ordinator​/Sales Administrator

Duties will include:

• Capturing of orders received from different platforms (Email, Whats App, Supplier Portal)

• Calling customers for orders

• Invoicing & confirming of purchase orders daily

• Processing of loading sheets for Dispatch Manager

• Processing of a Bulk loading sheet for Pack station Manager

• Processing & emailing of credits to customers

• Checking invoices received back with a GRV/Stamp

• Filing of invoices and credits

• Completing cost per route daily

• Batch listing of invoices daily

• Report compilation on a daily, weekly and monthly basis on sales volumes, promotions & returns

• Dealing with customer complaints and directing it to the correct channel

• Interaction with sales team to resolve queries and problems

• Capturing of deals for customers on certain lines

• Compiling pricelist for customers

• Load customer route rankings and delivery days

• Ensure all promotions are loaded on supplier portals

Requirements:

• Matric or Grade 12 Certificate

• Fluent in Afrikaans and English a must

• Good human relations and excellent communication skills

• Excellent computing skills – Must be Excel proficient – second round interview shall include an Excel proficiency test

• Previous Sage Evolution experience is necessary

• Very neat and tidy work ethic

• Candidate must have a pro-active and attention to detail approach to his/her work

• Must be able to work under pressure and meet deadlines