Customer Acquisition Manager

Key Responsibilities

• Plan and execute sales activities in line with KPI’s and sales objectives

• Manage personal business portfolio

• Respond to and follow up sales enquiries

• Identify and utilise cross-selling opportunities

• Monitor and report on market and competitor activities

• Attend training and develop relevant knowledge

• Send quotations in accordance with company policy

• Conduct sales activities using available tools and resources

• Maintain and develop business relationships with existing and new customers

• Proactively engage clients face-to-face

• Research clients, industry and market

• Identify and assess client requirements

• Attend to dissatisfied customer needs

• Monitor client preferences

• Create and execute a 20-Day planner

• Prepare and report for meetings

• Review sales activities and figures

• Maintain up-to-date filing/recordkeeping on CRM system

• Meet monthly KPI targets