Locksmith

Job Title:

Locksmith & Installation Coordinator

Location:

Ballito/North Coast KZN South Africa

Company: KK Smart Living

Job Type: Full-time

At KK Smart Living
, we are revolutionizing smart security solutions by combining traditional locksmith expertise with cutting-edge IoT technology
. We provide residential, commercial, and hospitality access control solutions
, and we are looking for a Locksmith & Installation Coordinator to join our growing team. This role will be responsible for planning field installations, managing service calls, and ensuring seamless coordination between customers, technicians, and sales teams
.

• Plan and coordinate all field installation projects, ensuring timely and efficient execution.
• Provide quick turnaround on service calls, prioritizing customer satisfaction.
• Communicate effectively with field technicians and installation teams to ensure smooth operations.
• Schedule and coordinate job installations, including labor allocation and logistics.
• Maintain strong relationships with key clients and end-users, particularly in the residential, healthcare, retail, and commercial sectors
  .
• Ensure all installations meet high security and quality standards, adhering to industry best practices.
• Handle customer inquiries, dispatch technicians, and manage installation schedules efficiently.
• Coordinate with sales and production teams to streamline order processing and customer expectations.
• Manage job folders, order parts, and update project details in the company’s system.
• Conduct site inspections and field measurements before installation.
• Participate in project take-off meetings and customer interactions to ensure smooth implementation.
• Support technicians by providing product knowledge and troubleshooting assistance.

• 5+ years of experience in locksmithing, field installation, or access control solutions.
• Project management experience in construction, security systems, or a related field.
• Excellent communication and organizational skills—able to handle multiple projects at once.
• Customer service-focused mindset, with the ability to solve problems quickly and efficiently.
• Ability to work well under pressure and in a fast-paced environment.
• Hands-on technical skills—knowledge of smart locks, access control systems, and security technology is a plus.
• Physical ability to lift 75+ lbs to assist with installations and equipment handling.
• Flexibility to work varying hours, including weekends if required.
• Strong computer skills, including proficiency in Excel, Word, PowerPoint, and CRM systems
  .
• Valid driver’s license and the ability to travel to installation sites when needed.

At KK Smart Living
, we don’t just install locks—we create smart, seamless security experiences
. As part of our team, you’ll work with innovative technology, cutting-edge security solutions, and a group of passionate professionals who are shaping the future of access control.

• Opportunity to work with industry-leading smart security solutions.
• Competitive salary and benefits.
• Career growth and training on the latest IoT access technologies.
• Dynamic, team-driven work environment with exciting projects across multiple sectors.

Join us and help redefine the future of security!

To apply , send your CV to .