Coffee Machine Technician

Coffee Machine Technician

Location: Pinetown, Kwa Zulu-Natal

Salary: R8 000 – R10 450 CTC per month

Our client, a leading supplier and service provider of commercial beverage equipment, is looking for a Coffee Machine Technician to join their team. The successful candidate will be responsible for the installation, servicing, repair and preventative maintenance of commercial coffee machines while delivering exceptional customer service.

• Install, service and repair commercial coffee machines.
• Diagnose and repair mechanical, electrical, hydraulic and software-related faults.
• Calibrate, programme and test coffee machines to ensure optimal performance and beverage quality.
• Perform preventative maintenance and routine servicing.
• Respond to customer service call-outs within agreed SLA time frames.
• Maintain accurate vehicle stock levels and submit stock orders when required.
• Complete job cards, stock records and service documentation accurately and on time.
• Conduct weekly vehicle inspections and maintain company tools and equipment.
• Provide professional customer service and build strong client relationships.
• Maintain high standards of safety, cleanliness and workmanship at all times.

• Grade 12 (Matric).
• N6 Electrical or Mechanical Diploma (advantageous).
• Proven experience servicing commercial coffee machines.
• Technical experience in refrigeration, electrical or mechanical maintenance.
• Valid South African driver's licence.
• Previous field service and customer service experience.
• Strong fault-finding and troubleshooting skills.

• Excellent mechanical and electrical knowledge.
• Experience working on traditional, vending and fully automatic coffee machines will be advantageous.
• Good understanding of SHEQ principles.
• Strong organisational and administrative skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple service calls.
• Strong problem-solving skills and attention to detail.
• Ability to work under pressure and meet deadlines.

• Field-based role requiring daily travel to customer sites.
• Standby duties and overtime may be required.
• Physically fit and able to lift, move and install coffee machines.
• Company vehicle, tools and equipment must be maintained to a high standard.