Automotive Workshop Foreman

Potchefstroom, South Africa

A well-established franchised motor dealership in Potchefstroom is looking for an experienced Workshop Foreman to run its workshop floor day to day. The Foreman leads the technicians, allocates and controls work, and makes sure every vehicle is repaired right the first time, on time and to manufacturer standards. The right person knows the trade inside out, leads from the front, and keeps productivity, quality and customer satisfaction high.

• Plan, allocate and control daily workshop loading across the technician team
• Supervise, guide and support technicians on diagnostics, repairs and services
• Run quality control and road tests so work is done right the first time
• Monitor technician productivity, efficiency and turnaround times against targets
• Manage job cards, time recording and warranty claims accurately and on time
• Work with service advisors and the parts department to keep jobs moving
• Handle technical escalations and come-backs
• Enforce health and safety, housekeeping and manufacturer standards in the workshop
• Coach and develop technicians and apprentices
• Report to the Service/Workshop Manager on workshop performance

• At least 3 years in a supervisory or foreman role in a franchised dealership workshop
• Strong diagnostic ability on modern petrol and diesel vehicles
• Experience with warranty procedures, job cards and a dealership management system (DMS)
• Clean Criminal Record

• Toyota dealership workshop experience (strongly preferred)
• Toyota technical training and certifications (e.g. Toyota Diagnostic / Master Technician)
• Experience leading both passenger and light commercial vehicle teams
• Lives in or near Potchefstroom, or willing to relocate