Field Service Engineer

The Field Service Engineer will assume theresponsibilityfor the execution of planned and unplanned

After-Sales/Service activitiestosustain and strengthen the ongoing relationship between our customersinour corebusinessareas namely GEA Equipment, Solutions and Service throughout the Equipment, Solution or Service product life cycle.

This role demandsan aptitude to deliver high-quality workmanship, communicationeffectiveness,and the ability to foster trusting relationships with colleagues and clientsto ensure the retention of our customers.

• Troubleshooting of GEA equipment and othermanufacturer’sequipment.

• Performing of planned and unplannedservices and maintenance and repairsto equipment of all types and sizesas perapplicableGEA SOP’s and maintenance manuals.

• Installation and Commissioningof Equipment.

• Assistin Service Project Execution activities.

• Overhauling of Ammoniaequipment.

• Travel for business support in Africa.

• Performing oftasks as per the defined and strict schedule to meet the deadline.

• Carry out site visits,auditandmonitorsite performance.

• Gathering and classifying data using various measuring equipment applicable to the equipment.

• Read gauges and instruments, andadjustsmechanisms such as valves, controls, and pumps to control level of fluid pressure and distribution in systems.

• Operate various equipment in compliance with legal guidelines.

• Testing of malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls.

• Coordinate with other departments for variouspurposeslike budget expenditures,deadlines,and other technical support.

• Preparation of quotation estimates for repairs and maintenance,installation,and commissioning of equipment.

• Maintaining ofrecords of repairs and maintenance of equipment requiring future service as per maintenance schedules, corporate governance, legal requirements,and customer requirements.

• Coordinating ofwork schedules with other departments and shops to keep inconvenience to a minimum.

• Providing of technical directiontoservicepersonnel.

• Adhering and following all HSE governance of GEA and customers

• Deliver service execution of the highest quality.

• Certificate, Diploma or relevant Artisan qualification in a technical field applicable to our organization.
• Minimum of 5 years’ experience within the industry.
• Completed Health & Safety training courses.

Demonstrated in one or more of the following trades:

• Mechanical

• Electrical AC & DC

• Millwright

• Fitter & Turner

• Refrigeration

• Ability to read and interpret basic schematics, drawings, and diagrams.
• Strong problem-solving skills with the ability to identify and resolve issues in a timely manner.
• Proficient in Microsoft Office applications.
• Customer service orientated.
• Strong planning and organizational skills
• Ability to perform effectively under pressure.
• Good verbal and written communication skills.
• Strong teamwork and collaboration skills.
• Demonstrates integrity, professionalism, and ethical conduct.
• Commitment to safety, quality, and continuous improvement.