Casual Front of House Team Member

Overview

We are looking for an Entertainment Front of House team to provide a warm and welcoming service to all visitors of our new 7‑day indoor leisure entertainment venue. You will be providing excellent customer service and ensuring daily activities run smoothly and efficiently, resulting in an enjoyable experience for all.

• Providing amazing service
• Checking in guests and introducing the gameplay
• Accurately taking payments
• Preparing the floor and bar area for service
• Serving food and drinks to guests
• Preparing cocktails and drinks
• Climbing and high ropes assistance

You are upbeat and enthusiastic with a friendly but professional manner. You have the ability to communicate effectively with a variety of demographics and are happy to get stuck in to all tasks, from maintaining a clean and presentable venue to assisting children in exciting activities.

• Experience in a similar role or a customer‑facing environment
• Excellent interpersonal and communication skills
• Ability to work well under pressure in a fast‑paced environment
• Flexible with working hours, including evenings, weekends and holidays

If you are successful, you can look forward to a healthy benefits package;

• A competitive hourly rate
• Opportunity to work for a successful professional football club
• Working in an environment with strong core values
• Learning and development opportunities
• Working with like‑minded individuals