Reception Team Member
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-02-28
Listing for:
NOVOTEL
Full Time
position Listed on 2026-02-28
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service
Job Description & How to Apply Below
Reception Team Member
First impressions are everything! As a Reception Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you- On the job training and personal development opportunities
- Working across two hotel brands, Novotel and ibis
- Uniform and staff meals provided
- Discounts at Accor Hotels Globally
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Good with computers and Microsoft applications
Service focused personality is essential
- Experience is an asset
- Prior experience working with Opera or a related system is a benefit, but not essential
- Fluency in English
- Additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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