Night Receptionist

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Night Receptionist
, you’re not just ensuring a seamless check‑in and check‑out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make every stay special.

• Deliver a warm welcome: greet guests upon arrival and complete the check‑in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
• Support efficient check‑out: process guest departures by verifying charges, handling payments, issuing receipts, and using the point‑of‑sale system accurately
• Provide hotel and local knowledge: demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
• Promote hotel services: use up‑selling techniques to recommend hotel amenities and maximize room and service revenue
• Delight our guests: respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

At Hilton, our Core Values define what it takes to succeed. We look for passion for hospitality, integrity, leadership, teamwork, ownership, and a focus on the present moment. A dedication to delivering exceptional service is essential.

• Incredible travel perks – 110 nights of deeply discounted travel, with room rates as low as $40 USD/night through the Go Hilton travel program
• Employee Stock Purchase Program (ESPP) – invest in Hilton shares at a 15% discount to build your financial future
• Paid parental leave for eligible team members, including partners and adoptive parents
• Personalized caregiving support – dedicated caregiving concierge services to help navigate caregiving for yourself and loved ones
• Crisis concierge – single compassionate point of contact for practical support and emotional care in times of loss
• Mental health resources – free counseling and support through Employee Assistance Program (EAP) via Care for All hub
• Benefits availability may vary depending on location and terms of employment.