Fire Alarm & Security Engineer

Fire Alarm & Security Engineer | Southampton

£40k Basic + Travel Time + Standby

Join a Leading NSI Gold Approved Fire & Security Specialist.

We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK.

Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Southampton and the surrounding areas.

This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression.

As a Fire & Security Service Engineer, you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites.

• Planned preventative maintenance (PPM)
• Reactive fault finding and repairs
• Diagnosing and resolving system issues efficiently
• Ensuring systems remain fully operational and compliant
• Delivering exceptional customer service on-site
• Completing service documentation accurately and professionally

You’ll work across a variety of systems including:

• Fire Alarms
• CCTV
• Access Control
• Intruder Alarms

This role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high-quality workmanship, and values building strong customer relationships.

• Proven experience servicing Fire & Security systems
• Strong fault-finding and diagnostic skills
• Experience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems
• Good technical knowledge and problem-solving ability
• Professional, customer-focused approach
• Full UK Driving Licence

This role will predominantly cover Southampton, Hampshire, and the surrounding areas, attending a variety of commercial client sites for planned preventative maintenance, servicing, fault finding, and reactive repairs across Fire & Security systems.

• £30,000 - £40,000 basic salary (DOE)
• Overtime available after 40 hours:
  • 1.5x rate Monday-Saturday
  • 2x rate Sundays & Bank Holidays
• Paid travel time (excluding the first and last 30 minutes of each day)
• £180 standby allowance per week on call
• Call-outs paid at overtime rates with door-to-door travel
• Rest time provided for overnight call-outs
• Up to £2,000 annual bonus, paid quarterly based on individual KPI performance

• Electric company van with personal use permitted
• Specialist plant and equipment provided
• Fuel and operational costs covered
• Hand tools excluded

• 33 days annual leave including Bank Holidays
• Holiday purchase scheme
• Workplace pension scheme
• Life assurance
• Childcare vouchers
• Share Incentive Plan (subject to enrolment)
• 24/7 Virtual GP service
• Employee Assistance Programme

• Annual performance review and career planning
• Ongoing manufacturer and industry training
• Access to internal Learning Hub
• Tavcom training courses
• Genuine opportunities for career progression within a growing organisation

• Join a respected NSI Gold Approved business
• Excellent earning potential through overtime and bonus schemes
• Strong engineering and technical support network
• Ongoing investment in training and development
• Stable, long-term career opportunity with a growing company
• Supportive team culture that values its engineers