Diagnostic Technician

Location: Southampton, Hampshire

Salary: £52,000 OTE + Uncapped Bonus

Hours: Monday to Friday, 8:30am - 5:30pm

About the Role A well-established automotive retailer is seeking an experienced Diagnostic Technician to join its busy workshop team in Southampton. This is an excellent opportunity for a skilled technician with strong fault-finding expertise to work within a professional dealership environment, benefiting from ongoing training, career development and an uncapped bonus structure.

• Carry out routine servicing and maintenance in line with manufacturer standards.
• Diagnose, investigate and repair vehicle faults, including complex electrical and mechanical issues.
• Perform vehicle health checks and provide detailed reports on identified faults.
• Complete MOT-related repairs where required.
• Service and repair vehicle air conditioning systems.
• Carry out welding repairs when necessary.
• Obtain parts estimates and order components required for repairs.
• Accurately complete workshop documentation and job records.
• Liaise with customers when appropriate, providing updates on vehicle progress.
• Maintain a clean, organised and safe working environment.

• Relevant Level 3 NVQ, City & Guilds or equivalent automotive qualification.
• Previous experience working as a Diagnostic Technician within a dealership or professional workshop environment.
• Strong diagnostic and fault-finding capabilities, including electrical systems.
• Experience using manufacturer diagnostic equipment.
• Ability to work efficiently both independently and as part of a team.
• Strong organisational skills with the ability to meet deadlines and productivity targets.
• Commitment to delivering excellent workmanship and customer service.
• Full UK driving licence preferred.

• Competitive basic salary with uncapped bonus potential.
• Monday to Friday working pattern.
• Ongoing manufacturer and professional training.
• Excellent career progression and development opportunities.
• Enhanced annual leave entitlement with long service recognition.
• Birthday day off.
• Employee assistance programme.
• Pension scheme and life assurance.
• Discounted servicing, repairs and parts.
• Referral and customer introduction bonus schemes.
• Tool insurance support (role dependent).

This is a fantastic opportunity for a qualified Diagnostic Technician looking to join a successful automotive business that invests in its people and offers genuine long-term career prospects.