Senior Project Manager Installations

The Technical Project Manager is responsible for the end-to-end coordination and successful delivery of all EV charging infrastructure projects across the UK. Acting as the primary point of contact for customers, installation partners and internal stakeholders, this role ensures projects are planned, scheduled, delivered, commissioned, and handed over to customers efficiently and to a high standard.

While installation work is carried out by approved field service partners and contractors, the Technical Project Manager retains overall ownership of project delivery, customer communication, technical coordination, issue resolution, installation readiness, and project performance. The role requires a strong understanding of EV charging infrastructure, electrical installations, commissioning activities, and Blink products to effectively support customers with technical questions and guide projects through to successful completion.

Salesforce serves as the primary project management and customer tracking platform, making strong system discipline, reporting, and data management essential to success in this role.

The role may require occasional travel within the UK to support customer meetings, site visits, installation oversight, commissioning activities, and operational escalations.

• Manage the complete lifecycle of UK installation projects from sales handover through planning, installation, commissioning, and go-live.
• Create, maintain, and proactively manage installation schedules, project plans, milestones, and customer commitments.
• Manage project scope, dependencies, risks, issues, and mitigation plans throughout the project lifecycle.
• Coordinate activities between customers, field service partners, electrical contractors, landlords, utility providers, suppliers, and other third parties.
• Ensure all surveys, permits, utility approvals, site readiness activities, and installation requirements are completed prior to installation.
• Coordinate with Supply Chain teams to ensure hardware availability, delivery readiness, and alignment with project timelines.
• Monitor project progress and proactively identify, elevate, and resolve project risks, delays or blockers.
• Manage project milestones, commissioning records, installation documentation, technical deliverables, and project closeout activities.
• Maintain accurate project records, action plans, documentation, customer communications, and status updates within Salesforce.
• Provide regular project reporting and status updates to customers and internal stakeholders.
• Manage operational and customer escalations and drive issues to resolution.
• Act as the primary customer contact throughout the installation journey.
• Build trusted relationships with customers and ensure a positive installation experience.
• Effectively manage customer expectations regarding installation schedules, dependencies, technical requirements, and project milestones.
• Lead project kick-off meetings, planning calls, project review meetings, and installation readiness discussions.
• Coordinate activities between Sales, Operations, Technical Support, Product, Engineering, installation partners, suppliers, and customers.
• Communicate effectively with both technical and non-technical stakeholders.
• Support customers with installation-related questions, technical queries, commissioning requirements, and project updates.

• Develop and maintain a strong understanding of Blink charging hardware, software, networking requirements, commissioning processes, and installation standards.
• Review site survey information, electrical drawings, single-line diagrams, and technical documentation to support project delivery.
• Assess…