Bilingual Support Representative

Bilingual Representative

We are looking for a Bilingual Representative to support daily customer interactions in both English and Spanish. This role focuses on assisting customers with questions, resolving basic issues, and ensuring information is accurately recorded in internal systems. Communicate with customers through phone, email, or online messaging to answer questions and provide general support in both languages. Document conversations and updates in internal tracking systems with accurate data entry.

Provide clear, courteous communication and maintain a professional tone in all interactions. Assist customers with routine account updates, information changes, or simple transaction support. Work with team members to share information, identify recurring issues, and help improve service processes.

Bilingual, spanish, spanish bilingual, spanish fluency, Customer support, Data entry

Bilingual,spanish,spanish bilingual,spanish fluency

Ability to communicate clearly in English and Spanish. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills. Strong attention to detail when entering or reviewing information. Comfortable handling a steady flow of customer inquiries. Professional communication skills and a customer-focused mindset. Willingness to work collaboratively and support general office tasks as needed.

Entry Level

This is a Contract to Hire position based out of Southaven, MS.

The pay range for this position is $18.50 - $20.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Southaven, MS.

This position is anticipated to close on Aug 28, 2026.