Bilingual Customer Service Specialist Complex Inquiries
Listed on 2026-09-16
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
APL American Public Life Insurance Company is seeking a customer service professional to support internal and external clients, including employer groups, brokers, and policyholders. You will resolve moderate to complex inquiries with accuracy and timely communication.
You will document all interactions in the system, provide guidance to colleagues, and participate in LEAN initiatives. Strong writing, math, and analytical skills are essential for success in this role.
Join us at APL American Public Life Insurance Company as our next Bilingual Customer Service Specialist for Complex Inquiries in MS, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in MS, United States.
This opportunity is part of our work in Management & Operations, Sales.
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