Warranty Project Manager

Join a global technology leader that’s shaping the future of energy. As a Warranty Project Lead at Hitachi Energy, you’ll guide the full lifecycle of our warranty programs—driving excellence, advancing customer satisfaction, and elevating product performance across a diverse portfolio.

This role gives you the chance to collaborate across engineering, manufacturing, quality, supply chain, and customer-facing teams while influencing decisions that directly improve product reliability and the customer experience. You’ll analyze warranty insights, drive corrective actions, and champion process improvements that strengthen our commitment to quality.

If you thrive on problem‑solving, leading initiatives, and making a measurable impact, this role offers a platform to shape strategy, innovate processes, and work on high‑visibility projects. You’ll be empowered with autonomy, supported by global expertise, and connected to a purpose-driven mission—advancing a more sustainable, reliable, and efficient energy future.

How you’ll make an impact

Lead end‑to‑end warranty project planning and execution.

Coordinate cross-functional teams to enhance warranty policies and processes.

Analyze claims data to identify trends and improvement opportunities.

Partner with engineering and quality teams to address root causes.

Oversee relationships with service providers and suppliers.

Deliver training to internal teams and external partners.

Produce reporting and insights for senior leadership.

Drive continuous improvement to elevate customer experience.

Your Background

Bachelor’s degree in Engineering, Business, Project Management, or related field.

5–7 years of project management experience; 3+ in warranty, quality, or service operations.

Strong analytical capabilities and experience with data‑driven decisions.

Skilled communicator with the ability to collaborate across levels and functions.

Proficient in SAP, Ariba, and Microsoft Office tools.

Knowledge of warranty practices, standards, and regulatory requirements.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Location Crystal Springs, Mississippi, United States of America

Job type Full time

Experience Experienced

Job function Project | Program Management

Contract Regular

Publication date

Reference number R0116744

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the Affirmative Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability.

You may request reasonable accommodations by calling an HR Representative at . Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website .