Network Field Technician

Overview

Must be a US Citizen

Estimated Duration:
Ongoing

W2 Position

The US base pay range for this full-time position is $25-30.56/hr+ benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Looking for a LAN Technician to work in our Stennis Space Center (SSC), MS office. In this mission we support NASA’s Network and Telecommunication requirements.

Work Environment: While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme heat; and risk of electrical shock. The noise level in the work environment is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel.

The employee is frequently required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move switches/routers/power supplies up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Primary Responsibilities:

• Provide Tier 3 support for trouble calls related to Cisco network (wired and wireless) products.
• Perform wireless site surveys including use of a spectrum analyzer.
• Meet with customers to gather specialized networking requirements, especially related to wired and wireless networks.
• Develop detailed implementation plans related to network projects.
• Present proposals for implementation of network projects.
• Participation in peer reviews of implementation plans and architecture.
• Communicate and collaborate in cross-functional teams with Network Engineering teams supporting other NASA locations.
• Participate in Agency working groups.
• Activity scheduling and coordination with Enterprise Network Operations Center.
• Technicians rotate on-call duties to support after hours and weekend callouts.

Required Skills:

• Must have a clean driving record to drive government vehicles.
• Must have a high school diploma and 3-years related experience in Local Area Networking; 5+ years of experience preferred.
• In-depth knowledge of Cisco networking products (Cisco 3700 and 3800 series switches, Cisco 6500 series routers, 9000 series switches, Wireless LAN Controllers) and VOIP/UCS.
• Basic understanding of SDA network architecture.
• Working knowledge of network management tools such as:
  Cisco Prime, Solarwinds, CA Spectrum, Struxure Ware, ESXI.
• Knowledge of routing protocols (OSPF, BGP).
• Experience with general LAN technologies (CDP, 802.1q, 802.1x, 802.11, 802.1d, LLDP, port-security, etc.).
• Excellent communication and writing skills, including developing and presenting training materials, implementation plans, and diagrams.
• Familiarity with the Microsoft Office Suite, including Visio and Project.
• Knowledge of and experience using Cisco Nexus switches (2K/5K/7K/9K) in NXOS or ACI-mode.
• Basic knowledge of data center network design.

Desired

Skills:

• CCNA certification preferred, but not required.