Player Services Cashier

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

• Ensures interactions with internal and external guests following the guidelines of the Red Carpet Customer Service Program
• Processes cash transactions for casino customers and employees (includes cashing TiTO tickets, personal checks, traveler’s checks, exchange currency and processing cash advances)
• Demonstrates knowledge of and compliance with Title 31 regulations on a consistent basis
• Enrolls patrons into Players Club; issue patrons Players Club cards; maintain accurate player tracking information; and assist the Marketing Department with all casino promotions
• Balances cash drawers. Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift
• Completes all necessary paperwork, including but not limited to balance sheets, buy sheets, MTL/NiL, NEWave, and CTRs
• Keeps work areas clean and free of safety hazards, debris, and litter
• Carries out any reasonable request made by your supervisor or any management personnel — Able to promptly and accurately follow instructions given by Supervisor or Manager

• Ability to perform each essential duty satisfactorily
• Must be at least 21 years of age
• High school diploma or equivalent required
• Previous cash handling/ or cage experience preferred
• Ability to read and communicate verbally in English. Written communication skills in English may also be required
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to obtain and hold a MS gaming license
• Ability to stand and use hands to finger, handle, or feel objects, tools, or controls
• Ability to use specific vision abilities such as close vision, color vision, and peripheral vision
• Ability to work in an around very loud noise