CCC Technician II

Job Details Description

• Responsible for hardware assembly and software programming of physical security and network devices such as cameras, NVRs, access points, switches, etc.
• Responsible for communicating with internal and external customers to develop and deploy customer specific software configurations
• Responsible for coordinating and maintaining daily production requirements
• Responsible for performing new order assessment and determining requirements for order completion including networking requirements, First Article process, and associated testing
• Responsible for maintaining exceptional quality standards
• Responsible for reporting and documentation requirements
• Responsible for performing special projects and other miscellaneous duties as requested by management
• Provides support for all CCC Team Leads as necessary

• Receives supervision from CCC management
• Daily contact with coworkers, sales, technical support, product manufacturers, customer support, & customers, in person and by phone

• High school diploma or equivalent is required
• Technical degree or equivalent work experience required.

A+, Network+, or other technical cert is a plus but not required.

• Must possess excellent written and verbal communication skills
• Ability to work in a fast-paced environment, handling multiple priorities
• Ability to communicate with individuals at all levels of the organization
• Ability to work in a team environment and be open to change
• Must possess good number aptitude and reconciliation skills
• Must be detail oriented and accurate
• Must be technically oriented and possess a good working knowledge of IP network setup, Microsoft software usage and deployment

• Must be able to lift 30 pounds infrequently
• Must be able to understand basic English
• Sitting at a computer terminal for extended periods of time
• Job also requires some overtime hours, including weekends
• An essential function for this position, based on business necessity, is that the employee must be physically in attendance at his/her workstation at the designated company office location during the normal business hours designated for the position

• Demonstrates awareness and commitment to safe work practices
• Follows safety policies and procedures in performing duties
• Demonstrates responsibility for personal safety and that of others
• If required to operate equipment, does so in a safe manner and according with policies and procedures
• Promptly reports any defective equipment and unsafe working conditions
• Recognizes and addresses unsafe working conditions or practices
• Applies safe working practices in daily job duties

Scan Source, Inc. is an Equal Opportunity Employer. EOE/M/F