Service Engineer
Job in
Southaven, DeSoto County, Mississippi, 38671, USA
Listed on 2026-09-01
Listing for:
Axelon Services Corporation
Per diem
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
Hardware Engineer, Server Engineer, IT Support, Computer Repair / Support
Job Description & How to Apply Below
Job Title
Location:
Southaven, MS
Duration: 4 months
Responsibilities- Provide on-site technical support for Dell Power Edge and other enterprise server hardware.
- Diagnose and resolve server hardware failures and system issues to minimize customer downtime.
- Perform hands-on hardware installation, removal, replacement, and repair.
- Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
- Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics.
- Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms.
- Execute both reactive break/fix and preventive maintenance following established procedures.
- Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources.
- Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution.
- Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details.
- Escalate complex technical issues when appropriate.
- Participate in on-call rotations and provide extended coverage as required.
- Minimum 3 years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
- Direct, hands-on experience physically working on server hardware — installing, removing, diagnosing, repairing, or replacing server components.
- Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs.
- Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment.
- Strong understanding of server hardware architecture and troubleshooting methodology.
- Experience with hardware diagnostics, BIOS/firmware, and server management tools.
- Familiarity with Linux or similar operating systems.
- Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues.
- Comfortable working independently in a customer-facing environment.
- Ability to clearly communicate technical issues and resolutions to customers and internal teams.
- Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules.
- Experience supporting Dell Power Edge servers.
- Dell or other enterprise hardware certifications.
- Experience with iDRAC, iLO, or comparable server management platforms.
- Experience supporting GPU/AI server infrastructure.
- Experience with data center operations, rack/stack, structured cabling, or server deployment.
- Associate's or Bachelor's degree in IT, Computer Science, or a related field.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×