Service Engineer – Southaven, MS

Service Engineer – Data Center / Server Hardware

Location:

Southaven, MS Duration: 09/07/2026 – 12/31/2026

We are seeking experienced Service Engineers to provide on-site support for enterprise data center servers and hardware. This is a hands-on role focused on diagnosing, repairing, and maintaining server infrastructure.

Responsibilities:

• Provide technical support for enterprise server hardware (Dell Power Edge and similar).
• Diagnose and resolve hardware failures to minimize downtime.
• Perform installation, removal, replacement, and repair of components (memory, CPUs, power supplies, fans, storage, RAID/HBA, NICs, GPUs, motherboards).
• Execute rack-and-stack, cabling, and server configuration.
• Perform firmware/BIOS updates and use server management tools (iDRAC, iLO).
• Document service activities and communicate with customers and internal teams.
• Participate in on-call rotations and extended coverage as required.

Qualifications:

• 3 years of hands-on experience with enterprise servers or data center hardware.
• Strong troubleshooting and problem-solving skills.
• Familiarity with Linux or similar operating systems.
• Ability to lift up to 50 lbs. and work independently in customer-facing environments.
• Preferred:
  Experience with Dell Power Edge servers and certifications.
• Knowledge of GPU/AI server infrastructure.
• Background in data center operations and structured cabling.