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IT Support Team Lead — Regional Tech Operations
Job in
Southaven, DeSoto County, Mississippi, 38671, USA
Listed on 2026-09-04
Listing for:
Rocket Lab USA
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
Rocket Lab USA is seeking a Lead, IT Support to manage the regional IT Service Desk operations, guiding a team of up to 10 staff across multiple Rocket Lab sites. You will oversee ticket queues, drive SLA compliance, and resolve critical incidents while coordinating with Infrastructure, Launch and Cybersecurity teams.
The ideal candidate has hands-on ITSM experience, ITIL knowledge, and strong leadership. This role may involve travel and varying shifts to support mission-critical operations.
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