Workers' Claims Specialist; MS, LA, FL

Workers' Compensation Claims Specialist (MS, LA, FL)

We are looking to add a Workers’ Compensation Claims Specialist to join our Creative Risk Solutions team. Offering a forward‑thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!

Essential Responsibilities:

• Receives, gathers, and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
• Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims.
• Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues.
• Enters and maintains accurate information on a computer system during the claim process, to include final settlement information.
• Generates checks for indemnity and medical payments daily.
• Develops and monitors consistency in procedural matters of claims handling process within CRS.
• Willingness to become licensed if required in jurisdiction where claims are handled.

• Education:
  
  High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Experience:
  
  3-5 years claims experience with strong background in Workers’ Compensation claims handling.
• Licensing:
  Active state specific Workers Compensation License required or the ability to acquire license within three months of hire.
• Skills:
  
  Proficient knowledge of Workers’ Compensation insurance coverage and claims processing procedures; ability to adjudicate lost time claims across multiple jurisdictions; quick learning and adaptability to various software programs.
• Technical
  
  Competencies:
  
  Strong grasp of claims principles, practices, and insurance coverage interpretation; contribution to workflows and compliance; problem‑solving, relationship fostering, collaboration to deliver impactful solutions and a world‑class client experience.

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. We also emphasize building a best‑in‑class culture of trust, clear communication, meaningful client relationships and supporting each other.

• Paid Parental Leave and supportive New Parent Benefits
• Company paid continuing Education & Tuition Reimbursement
• 401k Profit Sharing
• Generous time off practices and paid holidays
• Paid Volunteer time off and employee matching gifts to charities
• DE&I programs, including paid Diversity Day and dedicated Chief Diversity Officer and groups
• Consistent merit increase and promotion opportunities
• Discretionary bonus opportunity

Holmes Murphy & Associates is an Equal Opportunity Employer.

• Mid‑Senior level

• Full‑time

• Human Resources
• Industries:
  Insurance

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