Retail Shortage Control - Part Time

Overview

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high‑risk areas will help mitigate theft and create a safe, enjoyable shopping environment.

• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
• Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Assist in reviewing, analyzing, and comprehending business trends related to shortages.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations (preferred).
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Capacity to work in a fast paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication skills with customers and co‑workers.
• Excellent leadership skills that support fostering productive business relationships.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

Competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington's benefits package (medical coverage and a 401(k) plan). Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

We are a rapidly growing brand and provide a variety of training and development opportunities so associates can grow with us.

$12.50 per hour

Southaven, MS 38671

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.