Armed Security Officer - Southaven, MS

Armed Contract Security Officer
- Southaven, MS

TVA

SUMMARY

Guards industrial or commercial property against fire, theft, vandalism, and illegal entry by performing the following duties.

ESSENTIAL DUTIES & RESPONSIBILITIESThese will be outlined in assigned post orders. Duties may include the following; other duties may be assigned by the Operations Manager or Regional Vice President:

• In the event of an active shooter, immediately respond by moving towards shots fired to effectively neutralize the threat.
• Follows all assigned post orders, both general and specific;
• Apply the use of force rules based on the situation. Employs graduated use of force to ensure thatonly that force which is necessary to subdue or detain is used.
• Patrols, periodically, buildings and grounds of industrial plant or commercial establishment, docks,logging camp area, or work site;
• Patrols lobbies, corridors, and public rooms, confers with management, interviews guests and employees, and interrogates persons to detect infringements and investigate disturbances,complaints, thefts, vandal isms, and accidents;
• Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment;
• Examines doors, windows, and gates to determine that they are secure;
• Performs and sets thermostatic controls to maintain specified temperature in buildings or cold storage rooms;
• Inspects equipment and machinery to ascertain if tampering has occurred;
• Registers at watch stations to record time of inspection trips;
• Inspects assigned areas and records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff;
• Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked;
• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts;
• Notifies staff of presence of persons with questionable reputations;
• Permits authorized persons and regulates vehicle/pedestrian traffic at plant entrance to maintain orderly flow;
• Drives radio-equipped vehicle through client's establishment, checks alarm and locates sources of alarm;
• Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons;
• Assists management and enforcement officers in emergencies;
• Contacts supervisor by radio or telephone to report irregularities and obtain further instructions;
• Writes investigation and automobile usage reports.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.
• Armed Security Officers are subject to supervision from Post Supervisors, Operations Managers, Field Supervisors and Senior Operations Managers

COMPETENCYTo perform the job successfully, an individual should demonstrate the following competencies (minimum of
5):

• Problem Solving
  - Identifies and resolves problems promptly;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem-solving situations;
  Uses reason even when dealing with emotional topics.
• Technical Skills
  - Assesses own strengths and weaknesses;
  Pursues training and development opportunities;
  Strives to continuously build knowledge and skills;
  Shares expertise with others.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Oral Communication
  - Speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates invarious meetings.
• Written Communication
  - Writes clearly and informatively;
  Edits work for spelling and grammar;
  Varies writing style to meet needs;
  Presents numerical data effectively;
  Able to read and interpret written information.
• Te…