Services Life Coach III

Position: Life Services Life Coach III
## Life Services Life Coach IIIApplylocations:
Mississippi Mobile time type:
Full time posted on:
Posted Todayjob requisition :
R12860

True Care is a Mississippi non-profit, provider-sponsored health plan
** formed by a coalition of Mississippi hospitals and health systems throughout the state
** and supported by Care Source’s national leadership in quality and operational excellence. True Care offers locally based provider services through provider engagement representatives and customer care. Our sole mission is to improve the health of Mississippians by leveraging local physician experience to inform decision-making, aligning incentives, using data more effectively, and reducing friction between the delivery and financing of health care.

By doing so,
** True Care will change the way health care is delivered in Mississippi.
***
* Job Summary:

** The Life Services Life Coach III provides one-on-one coaching and development for participants in the Life Services program as defined by member needs both urgent, immediate, and long term to prepare members for employment or education programs and assist them with social determinants of health (SDOH) needs.
*
* Essential Functions:

*** Complete required assessments by gathering information from the member
* Support a positive environment for the member by motivating, recognizing and engaging participants through proper communication and individualized practices
* Maintain required documentation in case management system and follow all e-manual instructions
* Research developments in the fields of workforce and career development for those in and working to get out of poverty
* Act as a liaison to social service agencies (SDOH), government agencies, employers, employment and education programs
* Advocate for Life Services participants to access resources
* Coordinate logistics for appointments as necessary
* Support development of Care Plan and monitoring and reporting on participant status
* Arrange and coordinate services with community leaders; partners to maximize utilization of available resources and support groups
* Work with CM to endure Care Plan is carried out appropriately
* Regular travel to conduct member, provider and community based visits as needed to ensure effective administration of the program
* Required to carry the minimum caseload set by supervisor
* Required to complete additional tasks and projects such a data reporting, data analysis, trend analysis, etc.
* Subject Matter Expertise in a related business need area is required. Examples SME can include but not limited to certain complex populations such as SUD, SMI, IDD Re-entry, Maternal Health.
* Perform any other job duties as requested
*
* Education and Experience:

*** Associate’s degree in Social Work, Human Services, or Nonprofit Management or equivalent years of relevant work experience is required
* Bachelor’s Degree in Social Work, Human Services Administration, or non-profit Management is preferred
* Four (4) years of social service delivery experience is required
* A minimum of three (3) years of Life Services tenure or relatable experience is required
* Experience working with populations in poverty is required
* Experience with Motivational Interviewing is required
** Competencies, Knowledge and

Skills:

*** Intermediate proficiency in Microsoft Office Suite to include Word, Excel and Power Point
* Demonstrated coaching and counseling skills
* Ability to influence and change individual behavior and assist individuals to achieve a high level of success and productiveness
* Demonstrated leadership skills to effectively develop, lead, inspire and motivate Life Services participants successfully navigate the “cliff effect”
* Ability to think analytically to identify qualitative or quantitative…