Onboarding Coordinator

The New England Center for Children
· Human Resources

Southborough , MA

Clinical Professional

Full Time , Days , 8am-4pm

Posted 08/14/2026

Salary Range: $50,000-$56,000

Salary is determined based on individual experience, and the range may not include differentials which are based on team assignment.

The salary range posted reflects the starting salary for the position and does not represent the maximum potential earnings.

The Onboarding Coordinator plays a critical role in supporting the daily operations of the Talent Acquisition team, with primary responsibility for managing and overseeing the new hire onboarding process. This position ensures new hires experience a smooth, organized, and welcoming transition from candidate to employee and feel supported and well-informed throughout the onboarding process.

The Onboarding Coordinator serves as a key point of contact for new hires, applicants, and employees by providing responsive, friendly, and professional support. In addition, the Onboarding Coordinator serves as a second set of eyes for the Talent Acquisition team, helping to identify and resolve errors, ensure consistency, maintain accurate documentation, and support compliance with organizational and regulatory requirements prior to processing.

• Manage and coordinate the end-to-end onboarding process for new hires from offer acceptance through the completion of required onboarding activities.
• Serve as the primary point of contact for new hires throughout the onboarding process, providing timely communication, guidance, and support.
• Communicate onboarding requirements, deadlines, next steps, and expectations clearly to new hires.
• Prepare onboarding materials, including employee files, EEC documentation, federal and state compliance paperwork, and other required forms.
• Review onboarding documentation for completeness and accuracy and follow up on missing or incorrect information prior to processing.
• Coordinate and assist with the preparation of the new hire orientation.
• Track onboarding progress and proactively follow up with candidates, new hires, and internal stakeholders to ensure requirements are completed within established timelines.
• Identify onboarding issues or barriers and work collaboratively with the appropriate team members to resolve them.

• Serve as a key liaison for new hires and interns throughout the EEC background screening and suitability process.
• Communicate EEC requirements, timelines, and next steps to new hires and interns and respond to related questions in a timely and professional manner.
• Ensure EEC documentation and other required compliance materials are accurately completed, submitted, and tracked.
• Monitor onboarding to ensure new hires are appropriately cleared prior to attending orientation and beginning employment.

• Conduct regular audits of new hire records to ensure required documentation is complete, accurate, and properly maintained.
• Serve as a second level of review for Talent Acquisition processes and documentation, identifying errors, inconsistencies, or missing information before items are finalized or processed.
• Maintain confidentiality of employee, applicant, and organizational information and handle sensitive information with appropriate discretion.
• Respond to general employee and applicant questions related to onboarding, HR processes, policies, and employment procedures, referring complex or sensitive matters to the appropriate HR team member.
• Provide administrative support to the Talent Acquisition team, including data entry, reporting, document preparation, tracking, and other operational activities.

• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities, deadlines, and onboarding activities simultaneously in a fast-paced environment.
• Strong written and verbal communication skills with the ability to communicate clearly and professionally with applicants, new hires, employees, hiring managers, and internal stakeholders.
• Ability to present information effectively in one-on-one and small-group settings.
• Strong interpersonal skills and the ability to build positive relationships with individuals at all levels of the organization.
• Demonstrated ability to handle confidential and sensitive information with professionalism and discretion.
• Strong problem-solving skills and the ability to identify issues, determine appropriate next steps, and follow through to resolution.
• Strong computer skills and proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Demonstrated commitment to providing excellent internal customer service and creating a positive new hire experience

• 1–2 years of administrative experience required, preferably working in a Human Resources…