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Account Executive

Job in Southborough, Worcester County, Massachusetts, 01772, USA
Listing for: Capital Convention Contractors
Full Time position
Listed on 2026-07-01
Job specializations:
  • Management
    Account Manager
Salary/Wage Range or Industry Benchmark: 50000 - 80000 USD Yearly USD 50000.00 80000.00 YEAR
Job Description & How to Apply Below

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Capital Convention Contractors is seeking a highly motivated, client-focusedAccount Executiveto lead and support trade shows, expositions, and corporate events from sale through execution. This role bridges strategy and service, working closely with internal teams and clients to build long-term relationships, exceed event expectations, and drive profitable growth. You’ll serve as the client’s trusted advisor while managing pre-show planning, onsite execution, and post-event follow-through.

Key Responsibilities

  • Prospect, solicit, and respond to incoming inquiries for trade shows, corporate events, and special projects (e.g., poster board and drape rentals).
  • Prepare compelling proposals and close new business while ensuring profitability and client satisfaction.
  • Serve as the primary point of contact for clients throughout the event lifecycle.
  • Develop and nurture long-term client relationships, positioning Capital as a preferred partner.

Project Management & Event Planning

  • Collaborate with operations, design, and exhibitor services to ensure flawless execution of all assigned events.
  • Generate service kit requests and follow up on client approvals, distribution, and online exhibitor ordering tools.
  • Coordinate custom graphics, floor plans, and layouts to meet client objectives.
  • Draft and process short-form rental agreements and work orders efficiently.
  • Track event progress using internal sales systems (e.g., booking reports, timelines, invoicing status).

On-Site Execution

  • Act as the primary on-site contact during critical event phases.
  • Coordinate on-the-fly client changes with on-site foremen and crew to maintain event quality.
  • Collaborate with venue personnel and third-party vendors (e.g., AV, electrical, security) to ensure a seamless production.
  • Represent Capital at the exhibitor service desk as needed and engage directly with exhibitors.
  • Familiarity with events on a national scale.

    This roll will involve travel at least 4 times per year outside of New England but not to exceed 6 unless mutually agreed upon.

Qualifications

  • 5+ years of experience in the trade show, events, or convention services industry (account management, sales, or operations).
  • Familiarity with floorplan layouts, exhibitor manuals, and production workflows.
  • Strong written and verbal communication skills with an ability to lead and collaborate across departments.
  • Proficient in Microsoft Office and CRM tools.
  • Willingness to travel regionally and occasionally nationally (overnight travel required).

Why Capital?

At Capital Convention Contractors, our Account Executives are empowered to make an impact. As a small but nationally capable firm, we provide the agility, voice, and support often missing in larger organizations. Our leadership and staff pride themselves on genuine collaboration, client-first execution, and longstanding partnerships. This role is key to our future — and yours

Seniority level
  • Seniority level

    Mid-Senior level
Employment type
  • Employment type

    Full-time
Job function
  • Job function

    Sales and Business Development
  • Industries Events Services

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