Clerk, Per Diem; PD

Position Overview

Under the general supervision of the office coordinator, this role performs a variety of clerical duties within the Imaging Services office, including logging patients, answering phones, scheduling, and preparing exam envelopes. The position requires basic office skills, customer service interaction, and basic computer literacy.

Schedule:

Monday through Friday, 8 a.m. – 4:30 p.m. Shift: Day Shift (8 hours).

• Maintaining ethical relationships with patients and staff
• Maintaining records as directed
• Maintaining order and cleanliness of the office
• Stocking and supplying office supplies and providing customer service support

• Complies with established departmental policies, procedures and objectives
• Attend meetings, conferences, seminars as required or directed
• Demonstrate use of Quality Improvement in daily operations
• Comply with all health and safety regulations and requirements
• Respect diverse views, demonstrate Standards of Respect, and contribute to a professional, tolerant, civility-oriented environment for employees, patients and visitors
• Maintain regular, reliable, and predictable attendance
• Perform other similar and related duties as required or directed

• Preferred:
  High school diploma or GED
• Required:
  
  Work experience in a clerical environment or customer service field
• Required:
  
  Computer literacy
• Required:
  
  Demonstrated customer service skills

Unless a certification, licensure or registration is required, an equivalent combination of education and experience may be substituted for the above requirements.

• Stand 1/32 of the time
• Walk 1/33 of the time
• Sit 2/34 of the time
• Talk or hear 2/35 of the time
• Uses hands to finger, handle or feel 2/3 of the time
• Work near moving mechanical parts 2/3 of the time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We strive to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are:
Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent acquisition. We will make every effort to respond to your request for disability assistance as soon as possible.